FedEx Office - San Diego, CA - 10770 Westview Pkwy 92126 - Print & Ship | Kinkos (2024)

FAQs

How do I talk to an actual person at FedEx? ›

If you still need help, call 1.800.GoFedEx 1.800.463.3339.

If a delivery requires a signature or if the package can't be left at your home, we may deliver your package to a nearby secure location for pickup, such as your local FedEx Office or Walgreens store.

If you still can't find your package, please visit Customer Support and submit the query ""My package says it's delivered, but it's not here"" in the 'Your Virtual Support Assistant' box on the top center of the page. Follow the steps to open a case with customer service to investigate your delivery.

You can monitor your incoming and outgoing packages throughout the entire delivery process and receive alerts and notifications. You can also call 1.800.GoFedEx 1.800.463.3339 and say “track my package.” Or text “follow” plus your door tag number to 48773. Did this information help you?

We're sorry to hear you've had a bad experience. To file a complaint, please call customer support at 1.800.GoFedEx 1.800.463.3339.

It will be held for pickup as early as the same day of your missed delivery attempt. Packages not picked up within 7 days will be returned to the nearest FedEx facility or shipper. Refer to your door tag for the pickup location and availability.

How can I request a redelivery? In most cases, FedEx will attempt to deliver your package three times before returning it to the shipper. In case a courier is unable to leave your package, the courier will try to call you to check your availability and attempt the delivery.

Generally, we make deliveries from 8 a.m. to 8 p.m. Monday–Friday, and on Saturday and Sunday for residential deliveries. Residential deliveries may be eligible to be redirected to a nearby FedEx location or participating retail location like Walgreens or Dollar General to be held for pickup for up to 7 days.

If you got a message that says we'll deliver your package by end of day, your package should arrive before 8 p.m. when FedEx usually stops delivering. To get an estimated delivery time for your package, you can enter your tracking number (or other identifying reference number) into the tracking tool.

Sometimes, employees may accidentally misplace or mishandle packages, leading to them being lost in the system. Additionally, if a package is not properly packaged or labeled by the sender, it may be more prone to getting lost or damaged during transit.

How do you know when your package will arrive? ›

Enter the USPS tracking number in the search bar; do not include any dashes or spaces. Click on “Check Status.” View the scan history and status information of your package. You can also view this information by entering the tracking number in the search bar near the upper right corner of www.usps.com.

Are FedEx delivery times accurate enough? FedEx is known for its reliable delivery times, offering various service levels for different needs. While they strive for accuracy, occasional delays due to weather or high volumes may occur. FedEx provides tracking information to keep customers informed.

Key Points: FedEx Ground reaches all 50 US States in 1 to 5 business days. FedEx delivers Monday through Friday between the hours of 9 a.m. to 8 p.m. FedEx international shipments can take anywhere from 1 to 8 business days, though dates may vary depending on the destination country.